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HELP - Your server has unexpectedly terminated the connection. - Printable Version

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HELP - Your server has unexpectedly terminated the connection. - maouchana - 10-03-2018

Ao enviar um email, esta mensagem aparece abaixo.

Alguém tem a solução?

O seu servidor terminou inesperadamente a conexão. Possíveis causas para isso incluem problemas no servidor, problemas de rede ou um longo período de inatividade. Conta: 'TUR', Servidor: '177.85.160.35', Protocolo: SMTP, Porta: 465, Secure (SSL): Sim, Número do erro: 0x800CCC0F

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When sending an email this message appears below.

Does anyone have the solution?

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Conta: 'TUR', Servidor: '177.85.160.35', Protocolo: SMTP, Porta: 465, Secure(SSL): Sim, Número do erro: 0x800CCC0F


RE: HELP - Your server has unexpectedly terminated the connection. - Rafael - 10-06-2018

Please write in English.

Most likely you had set wrong account settings. Please check.
I also replied your email
If you need more help, please reply to the email i sent you with your account settings screenshots.


RE: HELP - Your server has unexpectedly terminated the connection. - maouchana - 10-09-2018

I use the same email account in outlook on windows XP and everything works perfectly.
but the same email account set up in outlook running on windows 10 appears this error.
If the information helps I believe it is something connected to the firewall. But I have disabled the firewall and it does not work .... I await your comments



RE: HELP - Your server has unexpectedly terminated the connection. - Rafael - 10-09-2018

Check if your dbx files are corrupt.
I suggest you to create a new identity (without importing any emails) and create account there for testing.


RE: HELP - Your server has unexpectedly terminated the connection. - maouchana - 10-09-2018

Friend Rafael,
I believe I have found a solution.
The account works perfectly on windows XP but on Windows 10 this error was raised.
I tried to free all the ports and also disable the firewall but nothing worked.
The solution was CLICKING THE RIGHT BUTTON ON THE ICON, then SOLVING COMPATIBILITY PROBLEMS, select the 2nd OPTION: SOLVING PROGRAM PROBLEMS, select the FIRST OPTION and finally WINDOWS XP (SERVICE PACK 3)
So the Outlook opens and the emails come out perfectly.



RE: HELP - Your server has unexpectedly terminated the connection. - Rafael - 10-15-2018

Thanks for sharing!