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lost emails in Inbox after compacting
#1
My OE just compacted all emails and when I opened OE up again, all my emails in the Inbox had vanished! How could this happen??? All other emails seem to still be okay and in their proper folders. Are those Inbox emails gone for good??? I sure hope not. Oh- I'm running Windows 8.1 on this machine. I got tired of Windows 10 destroying everything every time it updated one of the big ones.

Thanks,

Ron K
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#2
Update- I checked the folder where those emails were supposed to be and it was indeed very small. It's obvious that somehow the emails were destroyed when OE was compacting. I had just done a full backup the night before, so I found the folder where OE was backed up and imported the lost emails back into OE.
My advice would be to cancel OE's attempting to compact emails. Then back them up. After that, go ahead and let it compact.
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#3
I agree Ron,
Backup before compacting is strongly suggested.
Thanks for sharing backup tool also, i moved it to Tools section:
https://runasxp.com/Forum-Tools-and-Add-ons
Rafael
Administrator
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#4
My privilege to do anything I can to help you and everyone else here.

Ron
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#5
I manually turn off compacting Outlook Express folders on my desktop when I get the message to compact.  This way I can backup first before compacting.  Now my laptop, running windows 10 and your outlook express software, wants me to compact.  However when I go into the registry on my laptop I do not have those extra paths to reset compacting folders.  See the image below.  How do I turn off the compacting request for Outlook Express?

1st photo desktop
2nd photo windows 10 laptop
[Image: 34284483_10216683087098745_9135207490823...e=5BBAE52E]
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#6
Years ago, on a dedicated Outlook Express help website,  I read a warning to never do anything at all with a computer while OE compacts its folders--no surfing, no game-playing, no letter writing, etc. because multi-tasking during the compaction process can cause corruption of DBX files.
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#7
I agree wwith you guys. I prefer moving old emails to archive folders insted of compacting.
Also baking backup before compacting is a MUST as i wrote above.

Cor123: to restet comacting count, open the registry key (this is the correct path for 64bit windows)

Quote:"HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Outlook Express\5.0"


if you dont see the "Compact Check Count" on the list, right click and then click "New>32bit DWORD"
Enter "Compact Check Count" as name and set it 0.
Rafael
Administrator
-------------------------------------------------

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#8
I still have two XP computers I use.  When OE compacts on them it sends the original files to the Recycle Bin as *.bak files--and I always leave those BAKs in the trash a few weeks just in case something went wrong.  But I've been heeding the "no activity during..." warning since I first read it and I've yet to find a compacted DBX file corrupted.  Unfortunately I don't ever find any DBX *.bak files in the Windows 10 Recycle Bin.  I do back up my email separately, but that extra layer of BAK mail protection would certainly be a comfort.
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#9
Quote:Cor123: to restet comacting count, open the registry key (this is the correct path for 64bit windows)

"HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Outlook Express\5.0"

if you dont see the "Compact Check Count" on the list, right click and then click "New>32bit DWORD"
Enter "Compact Check Count" as name and set it 0.



I back up my dbx files (as a zip of each identity each week, and then manually compact.  My problem is that it randomly decides to compact when I exit or switch identities.   Everything comes to a halt at that point as I wait for the compact to finish - and for some identities with many DBX files it takes quite a long time.  Compacting manually, I can at least plan for the 'down time' while the compact is running.

The original OE had an option to set how fragmented an identity had become before started the compact, but I don't see that in this version  So, what is the registry entry for Windows 7x32 to turn auto-compacting off?
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#10
the REG KEY for 64 bit windows (7 and 10) is:
"HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Outlook Express\5.0"

the 32 bit key is:
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Outlook Express\5.0"

if you dont see the "Compact Check Count" on the list, right click and then click "New>32bit DWORD"
Enter "Compact Check Count" as name and set it 0.
Rafael
Administrator
-------------------------------------------------

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