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import messages does not recognize files
#1
I have copied my old messages, which are in DBX format.  When I import on your program, it does not recognize what is in the folder (selecting OE6 for OE6 files). I had copied on an external drive and try copying from that drive. I get a message saying: "No messages can be found in the folder or another application is running that has the required files open. Please select another folder or try closing applications that may have files open." I do not have a program opened using the folder. the only program opened is OE. What is the solution to this problem?
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#2
most likely you have not included folders.dbx file, this is important. Please backup ALL dbx files including folders.dbx
Rafael
Administrator
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#3
Rafael, Thank you for your answers. Now, can you help me on one more detail.
I have copied everything from "store Folder" which does not include folders.dbx file.
Where can I find that file?
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#4
that file is present on your original store folder that you copied it from.
Rafael
Administrator
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#5
I too am having the same problem. I have donated twice to get Outlook Express V6 on four of my different computers over the last few years - very happy with this program. But I cant see what I am doing wrong this time - I get the same message "No messages can be found in the folder or another application is running that has the required files open. Please select another folder or try closing applications that may have files open." The folder I am importing from definately contains "Folders.dbx". Require some help please.
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#6
Please confirm that the older you selected on import is copied locally and contains ALL dbx files (not some of them).
Also, please try copying (or renaming) to be sure that it is not already being used by other outlook expess
Rafael
Administrator
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#7
Hi Rafael

Thanks for your prompt response. 

I have the HDD from my damaged computer in a docking station - everything on the HDD is usable and undamaged, just the old computer's motherboard was starting to be come unreliable.. 

I tried to Import messages from the Storage Folder from this HDD - no go. I have not copied any individual DBX files - simply tried Importing as per Wizard: the contents of the OE storage folder from the HDD docked. 

So, I can assume all DBX files representing the entire list of OE Folders are there - certainly looks like they are - the folder named Folders is definitely there. 

When this didn't work, I copied the folder again from the external location and pasted this folder onto my desktop of my HP. Still came up with the same error. When I did this copying I actually did rename the folder, just so I wouldn't confuse which folder I was importing.

Ideas?

Tony.
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#8
Folders.dbx was not present but I found a way to recreate it:
https://www.techrepublic.com/forums/disc...lders-dbx/
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#9
Hi Rafael,

Please help me with this issue, I am still having no luck importing my old OE6 folders.

I have tried your earlier suggestions yesterday.

Tonight, I then deleted the program through Control Panel and downloaded the program again, as I have seen others in the forum try this method to fix errors. (I see I can do this 10 times on the one computer). When I downloaded a fresh program, ran it and allowed the computer to reboot, on starting up for some reason it seems to remember the previous install. Instead of just the welcome to OE6 email, all of the emails from yesterdays initial trial are already in the inbox plus the emails I had sent out while I was testing it - very odd.

I then tried again, unsuccessfully, the importing of my previous folders from storage folder. Same error message : "No messages can be found in the folder or another application is running that has the required files open. Please select another folder or try closing applications that may have files open." I tried Working Offline as well, no better.

Now I am on some sort of loop. I cannot understand why a fresh install remembers the previous email usage.

This is becoming frustrating now. I have used this program for several years with no issues previously.

Awaiting a response.

Thank you, Tony.
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#10
Tony,
the store folder that contains dbx files was on a working outlook express?
deleteing and reinstalling will not help here.
But you can try to replace existing (blank) dbx files with the ones you need to import.
find the store folder location (image below) and replace existing dbx files.
https://runasxp.com/attachment.php?aid=322
Rafael
Administrator
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