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Suddenly some e-mails lost
06-15-2017, 01:52 PM
Post: #1
Suddenly some e-mails lost
Hello,

From time to time Outlook Express asks to compress my e-mail folders to free up disk space.

Now after last time I did that I have lost a few years of e-mails in the send folder. I'm not fully sure it happend straight after the compressing but that's the only thing I can think of that happend to my e-mail program lately.

I would like to find those lost e-mails back, is there any possibillity of doing that?

Thank you,
Thibaut
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06-15-2017, 04:23 PM
Post: #2
RE: Suddenly some e-mails lost
Hello,
most likely your email folders were corrupt. usually folder compression removes corrupt emails and clean up email folders from corrupted emails.
you can take a look on your dbx files (email folders), you can find location of dbx files by going to "Tools>Options>Maintenance" and hit the "Store" button. You can open that path and check if there are any dbx files renamed like "Inbox.bak" or "inbox1.dbx" (or any other double named dbx file). Normally your old emails ae there and you need to rename them to original name (e.g Inbox.dbx).
Warning: Before trying that, make sure that you have made a full backup of dbx files, to restore them in case of something goes worng.
Also, make sure that outlook express is closed while doing that.

I suggest keeping your email folders (Inbox, outbox e.t.c) below 2GB to avoid corruption. You can move your old emails from folders like Inbox, to new created folders (Archives) so you will have not huge email folders.

Rafail B.
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06-16-2017, 12:55 AM
Post: #3
RE: Suddenly some e-mails lost
Unfortunately all files seem to be normal. The weird thing is that I didn't lose a whole folder but just some e-mails from 1 folder.

I guess there is nothing else that I can try left anymore?
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06-16-2017, 03:43 AM
Post: #4
RE: Suddenly some e-mails lost
mostlikely those emails were corrupt. Always backup frequently your email folders.
i'm afraid that if there are no double named email folders, its hard to retreive those emails after compression.

Rafail B.
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