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Problem sending mail
#1
Hi,

I have been happily using OE for years on XP, 7, 8 and now 10. RunAs XP's version is great.

Recently my ISP withdrew their webmail, so I have been forced to find another source of POP and SMTP.

I have registered with Gmail, Outlook.com and Yahoo mail as they all have POP and SMTP settings. Receiving mail from each of them works well but none will allow me to send mail. I have used their recommended settings and have used many different combinations of settings and ports after searching for advice on this forum. Some of these mail providers also have a setting to allow connection with less secure apps, but all of my attempts to send mail have failed.

Do these mail services block messages from OE? If so, is there a work-around? Alternatively, can you recommend a mail service which will connect easily with OE?

Thanks and Best wishes,

Dud
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#2
You seem like you know how and where to look for the proper POP & IMAP settings, so I won't give you links for Yahoo and Gmail settings.

I use this OE6 program with Yahoo, and up to a few days ago it worked just fine, except, I'm now having 'send' issues.

I posted a question about it yesterday. My problem isn't the same as yours I don't think. I get an error when sending, but the error box is empty, the mail is actually sending, but the message stays in the Out Box.

As far as I know though, neither Yahoo or Gmail have any restrictions on sending/receiving email from clients like this one OE6. Are you sure you haven't had any firewall, or maybe antivirus issues? New updates, or even windows updates? I looked at this for my issue, but all is ok as far as I can tell. Worth it for you to check.

I wish I had more to help you with, but maybe this is a little helpful. Good luck. Hopefully someone, or Rafail can give you better ideas.
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#3
Hello,
the most common mistake when cannot send emails, is the setting on image below. You must check "My server requires authentication" box on account settings. This is very important.

   


Remember NOT to check the "Logon useing secure password authetication", check only "My server requires authentication"

*For Gmail settings, please refer to this page:
https://runasxp.com/Topic-Gmail-and-Hotm...t-Settings
Rafael
Administrator
-------------------------------------------------

Reply
#4
(07-10-2017, 06:47 PM)fizixx Wrote: You seem like you know how and where to look for the proper POP & IMAP settings, so I won't give you links for Yahoo and Gmail settings.

I use this OE6 program with Yahoo, and up to a few days ago it worked just fine, except, I'm now having 'send' issues.

I posted a question about it yesterday. My problem isn't the same as yours I don't think. I get an error when sending, but the error box is empty, the mail is actually sending, but the message stays in the Out Box.

As far as I know though, neither Yahoo or Gmail have any restrictions on sending/receiving email from clients like this one OE6. Are you sure you haven't had any firewall, or maybe antivirus issues? New updates, or even windows updates? I looked at this for my issue, but all is ok as far as I can tell. Worth it for you to check.

I wish I had more to help you with, but maybe this is a little helpful. Good luck. Hopefully someone, or Rafail can give you better ideas.

Thanks for your reply, Fizixx, I had set the firewall to allow OE through but without effect. However, see my reply to Rafail next.

Best wishes

Dud

(07-10-2017, 11:52 PM)Rafail Wrote: Hello,
the most common mistake when cannot send emails, is the setting on image below. You must check "My server requires authentication" box on account settings. This is very important.




Remember NOT to check the "Logon useing secure password authetication", check only "My server requires authentication"

*For Gmail settings, please refer to this page:
https://runasxp.com/Topic-Gmail-and-Hotm...t-Settings

Thanks, Rafail,

I had set the "Requires Authentication" box because you have emphasised that to several others on this list.

While I was reading your reply it occurred to me that I had not tried the port used by my ISP for their (now closed) mail. I have just tried port 25 and Gmail has allowed this so now I can send mail at last!! So it must have been a port issue.

However, Outlook.com and Yahoo don't like 587, 465 or 25, so have you any suggestions of other ports to try for these? At least I can use Gmail now, but it would be reassuring to have a backup mail if needed.

Thanks for your help.

Dud
Reply
#5
(07-11-2017, 02:07 AM)persolus Wrote:
(07-10-2017, 06:47 PM)fizixx Wrote: You seem like you know how and where to look for the proper POP & IMAP settings, so I won't give you links for Yahoo and Gmail settings.

I use this OE6 program with Yahoo, and up to a few days ago it worked just fine, except, I'm now having 'send' issues.

I posted a question about it yesterday. My problem isn't the same as yours I don't think. I get an error when sending, but the error box is empty, the mail is actually sending, but the message stays in the Out Box.

As far as I know though, neither Yahoo or Gmail have any restrictions on sending/receiving email from clients like this one OE6. Are you sure you haven't had any firewall, or maybe antivirus issues? New updates, or even windows updates? I looked at this for my issue, but all is ok as far as I can tell. Worth it for you to check.

I wish I had more to help you with, but maybe this is a little helpful. Good luck. Hopefully someone, or Rafail can give you better ideas.

Thanks for your reply, Fizixx, I had set the firewall to allow OE through but without effect. However, see my reply to Rafail next.

Best wishes

Dud

(07-10-2017, 11:52 PM)Rafail Wrote: Hello,
the most common mistake when cannot send emails, is the setting on image below. You must check "My server requires authentication" box on account settings. This is very important.




Remember NOT to check the "Logon useing secure password authetication", check only "My server requires authentication"

*For Gmail settings, please refer to this page:
https://runasxp.com/Topic-Gmail-and-Hotm...t-Settings

Thanks, Rafail,

I had set the "Requires Authentication" box because you have emphasised that to several others on this list.

While I was reading your reply it occurred to me that I had not tried the port used by my ISP for their (now closed) mail. I have just tried port 25 and Gmail has allowed this so now I can send mail at last!! So it must have been a port issue.

However, Outlook.com and Yahoo don't like 587, 465 or 25, so have you any suggestions of other ports to try for these? At least I can use Gmail now, but it would be reassuring to have a backup mail if needed.

Thanks for your help.

Dud



Rafail is THE man for sure. I'm sure he will be able to help me too.

Interesting about the port issue you had. How did you arrive at port 25?

So you know, I use port 465 and it has always worked just fine for me. Thanks for the heads-up.

fiz~
Reply
#6
(07-12-2017, 06:33 PM)fizixx Wrote:
(07-11-2017, 02:07 AM)persolus Wrote:
(07-10-2017, 06:47 PM)fizixx Wrote: You seem like you know how and where to look for the proper POP & IMAP settings, so I won't give you links for Yahoo and Gmail settings.

I use this OE6 program with Yahoo, and up to a few days ago it worked just fine, except, I'm now having 'send' issues.

I posted a question about it yesterday. My problem isn't the same as yours I don't think. I get an error when sending, but the error box is empty, the mail is actually sending, but the message stays in the Out Box.

As far as I know though, neither Yahoo or Gmail have any restrictions on sending/receiving email from clients like this one OE6. Are you sure you haven't had any firewall, or maybe antivirus issues? New updates, or even windows updates? I looked at this for my issue, but all is ok as far as I can tell. Worth it for you to check.

I wish I had more to help you with, but maybe this is a little helpful. Good luck. Hopefully someone, or Rafail can give you better ideas.

Thanks for your reply, Fizixx, I had set the firewall to allow OE through but without effect. However, see my reply to Rafail next.

Best wishes

Dud

(07-10-2017, 11:52 PM)Rafail Wrote: Hello,
the most common mistake when cannot send emails, is the setting on image below. You must check "My server requires authentication" box on account settings. This is very important.




Remember NOT to check the "Logon useing secure password authetication", check only "My server requires authentication"

*For Gmail settings, please refer to this page:
https://runasxp.com/Topic-Gmail-and-Hotm...t-Settings

Thanks, Rafail,

I had set the "Requires Authentication" box because you have emphasised that to several others on this list.

While I was reading your reply it occurred to me that I had not tried the port used by my ISP for their (now closed) mail. I have just tried port 25 and Gmail has allowed this so now I can send mail at last!! So it must have been a port issue.

However, Outlook.com and Yahoo don't like 587, 465 or 25, so have you any suggestions of other ports to try for these? At least I can use Gmail now, but it would be reassuring to have a backup mail if needed.

Thanks for your help.

Dud



Rafail is THE man for sure. I'm sure he will be able to help me too.

Interesting about the port issue you had. How did you arrive at port 25?

So you know, I use port 465 and it has always worked just fine for me. Thanks for the heads-up.

fiz~

Hi Fizixx

Port 25 was the port used by my ISP before they stopped their mail service. To be quite honest I have no idea which other port numbers may be available or how one would find this out. I just thought that, if the port was open for one service, it may be for others so I tried it. However, only Gmail accepts this port from me; Yahoo and Outlook.com do not. I have no idea why port 465 should work for you and not me.

But I have a port which will allow me to send mail so I shall be satisfied for now.

Best wishes

Dud
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#7
you can try port 587 without ssl (on some providers it works).
Rafael
Administrator
-------------------------------------------------

Reply
#8
(07-13-2017, 04:08 PM)Rafail Wrote: you can try port 587 without ssl (on some providers it works).

Hi Rafail,

I've just tried 587 without ssl on Outlook.com and Yahoo but it didn't work on either. I won't worry too much about that for now as port 25 with ssl is working for me on Gmail so OE can receive ok from all of those mail platforms and I can send via Gmail.

I imagine that others who get a problem sending mail will just have to keep experimenting with these different ports plus or minus ssl until, hopefully, they find one that works.

Thanks for your help and suggestions.

Dud
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