I cannot restore OE using the restore tool
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see screenshots

Windows 10 system

I only see one screnshot of an opened message and a teamviewer window.
What has teamviewer to do with this and why you cannot restore using restore tool?

Here are the 2 screenshots..sorry about the Teamviewer ( see attached )

It looks like something is blocking it.
Try disabling temporarly your antivirus. Also, try uninstalling OE and restarting before running restore tool.
If problem presists, please click on "Details" on error message and paste the error on that window here.

Thanks

When I disabled AV this fixed the problem ( Webroot )