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Firefox > email link error
07-31-2016, 12:21 PM
Post: #1
Firefox > email link error
When I click on 'email link' in Firefox I get an error message from Windows Internet Explorer saying: "Could not perform this operation because the default mail client is not properly installed". When I close that error message box I get 65 Windows Internet Explorer windows open all saying: "Page Can't be Displayed". In Firefox > Options > Applications I have mailto set to "Use Outlook Express default" selected. Firefox is set as my default web browser & Outlook Express is set as default in Control Panel. I have re-installed Outlook Express with the same results. Anyone have an idea of how to fix this?
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07-31-2016, 03:23 PM
Post: #2
RE: Firefox > email link error
Hello,
this is a known issue and has actually to do with internet explorer version.
If you uninstall internet explorer 11 and go back to 8 everything should work.

Oe uses some internet explorer components, but ie11 is causing this.

Rafail B.
Administrator
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08-01-2016, 12:59 AM
Post: #3
RE: Firefox > email link error
(07-31-2016 03:23 PM)Rafail Wrote:  Hello,
this is a known issue and has actually to do with internet explorer version.
If you uninstall internet explorer 11 and go back to 8 everything should work.

Oe uses some internet explorer components, but ie11 is causing this.

]

Thank you for your quick response!
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08-01-2016, 01:12 AM
Post: #4
RE: Firefox > email link error
Happy to help :-)

Rafail B.
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08-29-2016, 09:50 PM
Post: #5
RE: Firefox > email link error
I get another error when trying to email a link:

the email opens but the link/URL is entered in the addresse box rather than in the text/message body.

Has anyone else experienced this?
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08-30-2016, 12:57 AM
Post: #6
RE: Firefox > email link error
If you click "File>Email Link" on Firefox, it should create a new email window with the link on message body. But, if you click on a website link that is for sending email (Contact us), it should create a new mail window on OE with the recipient email on "TO" (recipient) section.
I suggest you to test it by clicking on our "Contact Us" link on the bottom left of forum page, it should create a new window on OE with our email on recipient.
You can also check if oe is set as default on your control panel:
http://runasxp.com/Thread-Make-Outlook-E...ail-client

Rafail B.
Administrator
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