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Error Messages
04-30-2015, 10:12 AM
Post: #1
Error Messages
Hello,

I have just tried to install oe6-2.0.exe onto my 64 bit Windows 7 desktop computer.

I first turned off all the security programs I have.

Installation started well with activation successful. I unticked the three options for valid reasons however if it is necessary to tick any of them for installation to succeed then I will do so.

Got a variety of error messages. 327, 427, 514 (all with setup files not found message).

At the end got an error message basically saying dll errors failure due to system security.

As I mentioned already both Microsoft Security Essentials and Malwarebytes were turned off at the time.

Am I doing something wrong?

Regards,

Paul.


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04-30-2015, 02:41 PM
Post: #2
RE: Error Messages
(04-30-2015 10:12 AM)West Swan Wrote:  Hello,

I have just tried to install oe6-2.0.exe onto my 64 bit Windows 7 desktop computer.

I first turned off all the security programs I have.

Installation started well with activation successful. I unticked the three options for valid reasons however if it is necessary to tick any of them for installation to succeed then I will do so.

Got a variety of error messages. 327, 427, 514 (all with setup files not found message).

At the end got an error message basically saying dll errors failure due to system security.

As I mentioned already both Microsoft Security Essentials and Malwarebytes were turned off at the time.

Am I doing something wrong?

Regards,

Paul.


Hello, please try installing on 'safe mode with networking' and make sure that you are installing on system [c] drive. To enter safe.mode with nerworking , hit continiously f8 key during coputer startup.

Rafail B.
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05-03-2015, 09:33 AM
Post: #3
RE: Error Messages
Hi Rafail B.

I have tried everything suggested here and still get all those error messages.

I tried on a clean install of Windows 7 64bit as well with no luck.

Could you please send me the old portable version so I can try if that works. I know it has some problems? But maybe not for me.

I have the three licenses for the new version you already gave me.

Regards,

Paul
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05-03-2015, 03:03 PM (This post was last modified: 05-03-2015 03:04 PM by Rafail.)
Post: #4
RE: Error Messages
Hello, That error messages have to do with setup files.

That means that installer cant find some files to install.
That may happen because you may have different path of some system folders.
Probably you have changed your pc paths of systm folders.
It is very unusual but it happens.

To fix that problem the only way is to copy files manually
Please check the pm i sent you for how to do that.

Rafail B.
Administrator
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05-03-2015, 03:57 PM (This post was last modified: 05-03-2015 03:58 PM by West Swan.)
Post: #5
RE: Error Messages
(05-03-2015 03:03 PM)Rafail Wrote:  Hello, That error messages have to do with setup files.

That means that installer cant find some files to install.
That may happen because you may have different path of some system folders.
Probably you have changed your pc paths of systm folders.
It is very unusual but it happens.

To fix that problem the only way is to copy files manually
Please check the pm i sent you for how to do that.


Thank you very much. You provide very good support.
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