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Error Message when trying to receive mail
11-12-2016, 07:47 AM
Post: #1
Error Message when trying to receive mail
Hey,

I've gone through tech support with my Internet provider to make sure I have my email settings correct. I have POP incoming 995 with secure server selected
and for the other setting SMTP 465, again secure selected.

I can send and receive mail with a trial version of another program, but when take that program off and put in all the same settings with RunasXP, I get a message that the server is rejecting my password. Which is odd, because the other email program will accept it.

I'd prefer to use RunasXP, since I donated (paid) for it, but I can't get it to work.
Here's the error message.

I've checked and double checked the password--it's correct.
Also a popup will come up asking me for the password when the Wizard should have saved it. Either way--it won't let me get email.

There was a problem logging onto your mail server. Your Password was rejected. Account: 'inbound.att.net', Server: 'inbound.att.net', Protocol: POP3, Server Response: '-ERR invalid command', Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Any help you can give me would be greatly appreciated.

Best,
Karen
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11-14-2016, 06:32 PM
Post: #2
RE: Error Message when trying to receive mail
Hello,
have you checked the authentication checkbox?
   

Rafail B.
Administrator
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11-26-2016, 02:36 AM
Post: #3
RE: Error Message when trying to receive mail
i'm having the exact same problem today. tech says all my settings are good and to question provider.

just stopped working today after being good for a long time. i've tried a reinstall and it seemed to take but didn't fix.

above are my settings also(verizon). win 7 pro sp1 .
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11-26-2016, 02:50 AM
Post: #4
RE: Error Message when trying to receive mail
I am having exactly the same issues from yesterday.

All was good for the 2 days i was using Outlook Express, i didnt change anything and then i simply cannot access 2 of the 6 email accounts, which are all on the same server.

Nothing was changed, everything was checked, 4 hrs we worked on it last night, we changed passwords, even deleted and re-set the accounts but it will not accept the passwords, even though the exact same passwords work with Thunderbird.

Something very funny but we have now given up. I love Outlook Express but it looks like i am doomed to using Live or Thunderbird Sad
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11-26-2016, 05:40 AM (This post was last modified: 11-26-2016 05:46 AM by george38.)
Post: #5
RE: Error Message when trying to receive mail
(11-26-2016 02:50 AM)Dartsforsale Wrote:  I am having exactly the same issues from yesterday.

All was good for the 2 days i was using Outlook Express, i didnt change anything and then i simply cannot access 2 of the 6 email accounts, which are all on the same server.

Nothing was changed, everything was checked, 4 hrs we worked on it last night, we changed passwords, even deleted and re-set the accounts but it will not accept the passwords, even though the exact same passwords work with Thunderbird.

Something very funny but we have now given up. I love Outlook Express but it looks like i am doomed to using Live or Thunderbird Sad

when i put the password in the servers tab it will not remember it. on a retry it comes up blank. right now oe trys to work--a few will go to the inbox and then quit . i can limp along putting the password in the servers tab each time///
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11-26-2016, 06:04 AM (This post was last modified: 11-26-2016 07:46 AM by Dartsforsale.)
Post: #6
RE: Error Message when trying to receive mail
I manually type in the password when the little box comes up and i now it is 100% corect, but it still will not let me into that account. I have changed the password 4-5 times and deleted the email account 4-5 times, i dont know what else i can do? I have wasted so much time and now pretty pissed because i thought this would be awesome but now..... dissapointment yet again Sad
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11-26-2016, 06:05 AM
Post: #7
RE: Error Message when trying to receive mail
when you install another email account using the wizard. the save pw is greyed out, but it is grey and checked. verizon;verizon(1);verizon(2); etc

maybe the wizard needs fixed????
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11-30-2016, 01:15 AM
Post: #8
RE: Error Message when trying to receive mail
Something has definitely changed. As of 3 weeks ago - about the time that Microsoft issued the November monthly patches, trying to get (or send) email from/to AT&T fails about 50% of the time and I have to click on the Send-Receive button again. Even then, it sometimes takes two or three attempts before it finally goes normally. Email to/from outlook.com is much worse, and only works occasionally - even though I've totally checked (and re-entered) all the server addresses, ports, and password. And for what it's worth, Thunderbird on my wife's computer can access those accounts with no problems - using the same server addresses, ports, and options for the accounts.

All these had been working as expected with no changes to the account settings - ever since I installed OE6 several years ago.
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